Receptionist - Willamette Veterinary Hospital

Mission Pet Health; Corvallis (OR); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement options

Life Insurance

Disability insurance

Employee Assistance Program (EAP)

Discounted veterinary care for your/fi

Job summary

Willamette Veterinary Hospital in Corvallis, Oregon, part of the Mission Pet Health network, is hiring a receptioni st to join a fast-paced, compassionate practice with general and emergency services. You will be the first touchpoint for clients, manage appointments, and support the care team.

We offer comprehensive benefits, opportunity for professional growth, and a supportive work-life balance. A flexible schedule, including some weekends and holidays, is required.

Qualifications

• Passion for helping customers and animals.
• Excellent communication, patience, and problem-solving.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Manage a multi-line phone system and greet clients.
• Maintain accurate medical records and appointment schedules.
• Process financial transactions and support hospital operations.
• Educate clients on preventative care and available services.

Skills

Customer service

Communication

Organizational skills

Team player

Veterinary software

Flexible schedule

Tools

Vet software

Job description

If you are searching for a practice where high-quality medicine meets genuine compassion, Willamette Veterinary Hospital is your next career home. Located in the heart of Corvallis, Oregon, we are a full-service, AAHA-accredited small animal general practice and 24/7 emergency hospital. This unique hybrid environment allows us to handle complex cases and requires a dedication to the highest standards of medical practice.Quality of medicine is at the core of what we do. Our state-of-the-art facility is fully equipped to support advanced diagnostics and complex medical management. You will work with an in-house lab, digital radiography (including dental), ultrasound, a Snyder oxygen cage, blood products, and a therapy laser. We also utilize a CO2 laser for a variety of advanced soft tissue surgeries. We use Cornerstone for our electronic medical records to ensure seamless documentation and workflow.We believe that supporting our teammates is crucial to excellent patient care. Our doctors are supported by a 3:1 support staff-to-doctor ratio, including dedicated ER and ICU technicians who ensure continuity of care. When you join our team, you gain access to a supportive environment that prioritizes collaboration and a healthy work-life balance. We also provide a robust network of educational resources and professional growth opportunities, supporting you whether you wish to gain credentialing, move into leadership, or access internal specialty consultations.Corvallis offers an exceptional quality of life where the stunning Pacific Northwest is literally your backyard. Home to Oregon State University, the city blends the intellectual energy of a college town with the charm of a close-knit community. Located in the Willamette Valley, you are perfectly positioned to enjoy incredible outdoor recreation—from kayaking down the Willamette River and hiking the Corvallis-to-the-Sea Trail to exploring local vineyards and the majestic Oregon coast. With a rich arts scene, local boutiques, and a vibrant Farmers' Market, Corvallis is a wonderful place to live, connect with nature, and grow roots.

Job Description

Willamette Veterinary Hospital is a fast-paced, collaborative environment dedicated to providing exceptional, compassionate care for pets while supporting pet owners through every stage of their animal's life. Our experienced team combines advanced veterinary medicine with efficiency, teamwork, and a client-focused approach to deliver the best possible outcomes for every patient. With both general practice and emergency services available, we offer a dynamic workplace where team members can grow professionally while making a meaningful impact on the health and well-being of pets in our community. As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

• We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

• Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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