Receptionist (weekends only / PRN)

Almaden Health and Rehabilitation Center; San Jose (CA); On-site; USD 26,000 - 29,000; Full time

Job summary

Almaden Health and Rehabilitation Center is looking for a courteous front-desk receptionist to greet visitors, answer phones, and direct calls. The role requires professional communication and accurate message taking, along with basic clerical duties and directory maintenance.

Responsibilities include assisting residents, families, and staff with inquiries, handling applications, and supporting office operations. The position is on-site in a clinical setting with regular shifts.

Qualifications

• Minimum high school diploma or equivalent.
• Exceptional customer service skills and telephone etiquette.

Responsibilities

• Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages.
• May fax and photocopy information as needed.
• Maintains current resident / patient and staff directories
• May accept job applications and forwards to appropriate department.
• Announces emergency codes and instructions over public address system as required.
• Assists Residents, family members, and others with inquiries regarding Resident and facility information.

Skills

Exceptional customer service

Telephone etiquette

Education

High school diploma or equivalent

Job description

SUMMARY

Represents the company in a positive and professional manner while greeting visitors, answering telephone, and directing calls.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages .

• May fax and photocopy information as needed.

• Maintains current resident / patient and staff directories

• May accept job applications and forwards to appropriate department.

• Announces emergency codes and instructions over public address system as required.

• Assists Residents, family members, and others with inquiries regarding Resident and facility information.

ENTRY QUALIFICATIONS

• Minimum high school diploma or equivalent.

• Exceptional customer service skills and telephone etiquette.

SUPERVISORY RESPONSIBILITIES

N.A.

PHYSICAL DEMANDS AND ENVIRONMENT

Working in normal office environment, employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift objects of 10 to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SATURDAY SHIFT: 4-8pm

SUNDAY SHIFT: 8-12pm

WAGE RATE: FROM $19.00 to $21.00 PER HOUR DEPENDING ON EXPERIENCE

Mariner Healthcare reserves the right to discontinue any bonus program at any time.