Receptionist - Urgent Care Glassboro

Inspira Health; Glassboro (NJ); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Great benefits

Job summary

Inspira Health is seeking a friendly, professional receptionist to support the daily operations of our medical offices in New Jersey. You will greet patients, answer calls, schedule appointments, and register patients at check-in.

Responsibilities include processing insurance eligibility, coordinating referrals, and collecting payments while maintaining accurate cash reports. Prior experience in healthcare is preferred, with strong communication and organizational skills essential.

Qualifications

• High school diploma or GED required.
• Minimum 1 year in customer service or reception.
• Healthcare environment experience preferred.
• Completion of Medical Terminology course preferred.

Responsibilities

• Greet patients in a prompt, courteous, and professional manner.
• Answer telephone calls and route or triage as needed.
• Schedule appointments and register patients.
• Coordinate insurance eligibility and referrals.
• Collect payments and reconcile daily cash reports.

Skills

Customer service

Telephone etiquette

Medical terminology (basic)

Education

High school diploma or GED

Medical Terminology course

Job description

MAJOR FUNCTION:A nonexempt, clerical position that supports the daily activities of the medical offices including greeting patients in a prompt, courteous, and professional manner, telephone coverage, appointment scheduling, patient registration, insurance eligibility and patient referrals. This position answers telephone calls in a prompt, courteous, and professional manner, appropriately addresses the call by responding to the inquiry or transferring the caller to the appropriate personnel or initiates a triage task for response by medical personnel. Coordinates reminder calls to all patients scheduled the following business day as needed. Schedules patient studies recommended by provider(s). Greets and directs patients and visitors. Coordinates referrals for patients through insurance and physician offices. Collects payments from patients and reconciles daily cash reports.Education & Experience:High school diploma or GED equivalent.One year of experience in customer service or reception preferred.Experience in a medical practice or health care environment strongly preferred.Completion of Medical Terminology Course strongly preferred.Certification/ Licensure:N/AKnowledge & Skills:Knowledge of medical terminology and organization services.Knowledge of individual responsibilities to accurately direct callers.Physical Requirements: N: Never O: Occasionally (80%)LiftingOStandingOSittingCLifting 20-50lbsOClimbingOKneelingOLifting>50lbsOCrouchingOReachingOCarryingOHearingCWalkingOPushingOTalkingCVisionCEnvironmental Conditions:NoiseOVaried TemperaturesNCleaning AgentsONoxious odorsNPatient ExposureOOperative EquipmentOBENEFITS INFORMATION:Click Here to Review Our Great Benefits Offerings?>At Inspira Health, you’ll join with the area’s most dedicated and distinguished team to bring quality and compassionate care to our communities. We focus on clinical excellence, providing evidence-based care to help each patient achieve the best possible outcome. The scope and depth of our network can open many doors for your learning and career growth.Our charitable nonprofit health care organization serves communities across southern New Jersey. The network, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, sleep medicine, cardiac testing, digestive health and wound care, urgent care, imaging and rehabilitation, and primary and specialty physician practices in Gloucester, Cumberland, Salem and Camden counties.Inspira is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, age, marital status, affectional or sexual orientation, familial status, disability, liability for service in the Armed Forces of the United States, nationality, sex, gender identity or expression.