Receptionist (Temporary) - Part Time

Auburn Community Hospital; City of Auburn (NY); On-site; USD 21,000 - 30,000; Part time

Job summary

Auburn Community Hospital is seeking a Part-Time Temporary Receptionist to join our Medical Staff Services Department. The shift pattern is three 8-hour shifts per week, from 8:00am to 4:00pm, on site in Auburn, NY.

You will handle front desk duties and serve as the first point of contact for patients and visitors. Ideal candidates have front desk or medical office experience, strong customer service, organization, and the ability to multitask in a fast-paced environment while maintaining

Qualifications

• Previous front desk or medical office experience preferred.
• Familiarity with basic administrative procedures.
• Strong customer service, communication, and organizational skills.
• Ability to multitask and maintain professionalism in a fast-paced environment.
• Attention to detail, punctuality, and commitment to patient confidentiality.

Responsibilities

• Receives and documents monies rendered for services and provides receipts.
• Greet and assist patients, staff, physicians, and families professionally.
• Answer and screen telephone calls and relay messages.
• Maintain hospital policies and procedures awareness and confidentiality.
• Follow directions and patient confidentiality requirements.
• Respond to emergencies according to established procedures.
• Provide accurate information on delays and procedures to patients and visitors.
• Perform other duties as assigned.

Skills

Front desk experience

Medical office experience

Customer service

Communication

Organizational skills

Job description

Company Overview

Auburn Community Hospital is the largest employer in Cayuga County, boasting a workforce of over 1,100 dedicated employees. Our facility encompasses a diverse range of healthcare services, including an 80-bed Five Star Long Term Care and Rehabilitation Center, three Urgent Care Centers, and various Primary and Specialty Care Services.

Position Summary:

The receptionist is responsible and accountable for various clerical, communication, and public relations functions within the Medical Staff Services Department.

Position Description:

This position will be a Part-Time Temporary role within Auburn Community Hospital. The shifts for this role will be three 8-hour shifts per week from 8:00am to 4:00pm.

General Responsibilities

• Receives and documents appropriately monies rendered for services. Provides accurate money receipts to the customers.
• Receives, assists and guides patients, other staff, physicians and families appropriately. Demonstrates a willing ness to assist others.
• Answer and screen telephone calls; relay messages to appropriate personnel; contact various people as requested.
• Demonstrates strong communication and phone shills (ie. appropriate use of tone of voice, diction, grammar, and terminology.
• Demonstrate familiarity with hospital policies and procedures. Adheres to hospital policies and procedures.
• Demonstrates the ability to follow directions.
• Maintains patient confidentiality.
• Responds appropriately and efficiently to various emergencies according to established procedures.
• Provides accurate information to patients and visitors regarding the delivery of service, in terms of delays and medical procedures.
• Performs other duties as assigned.

Qualifications:

• Previous front desk or medical office experience preferred
• Familiarity with basic administrative procedures
• Strong customer service, communication, and organizational skills
• Ability to multitask and maintain professionalism in a fast-paced environment
• Attention to detail, punctuality, and commitment to patient confidentiality

If you are passionate about providing exceptional service in a healthcare setting, we invite you to apply for the Receptionist position at Auburn Community Hospital today!