Receptionist/Telephone Operator

Virginia Beach Obstetrics & Gynecology; Virginia Beach (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Disability insurance

Life insurance

Pet insurance

PTO

FSA retirement plan

Job summary

Virginia Beach Obstetrics & Gynecology is hiring a friendly Medical Receptionist to greet patients, manage calls, schedule appointments, and assist the front desk with a smile. This full-time position offers competitive pay and a supportive, women-centered team.

You will handle first‑level patient interactions, explain insurance basics, collect copays, and keep patient information accurate in our records system. Join us and make a real impact in women's health.

Qualifications

• Experience with medical administrative tasks or front desk roles.
• Proficiency using electronic health records (EHRs).
• Strong communication skills and ability to stay calm under pressure.

Responsibilities

• Greet patients and manage front desk interactions.
• Answer phones professionally and schedule appointments.
• Collect copays and verify insurance information.

Skills

Customer service

Communication

Multitasking

Education

High school diploma

Tools

Electronic Health Records (EHR)

Job description

Be the Smiling Face of Women's Health! Come Join Our Dream Team at Virginia Beach OBGYN!

Now Hiring: Medical Receptionist | Full-Time | Awesome People | Real Impact

Are you the kind of person who thrives on helping others, has a sixth sense for multitasking, and can wrangle a phone, a smile, and a clipboard—all at once? You might just be our next superstar Medical Receptionist!

At Virginia Beach OBGYN, we don't just care for women—we care about them. We're on the hunt for someone equal parts friendly, organized, and unflappable (yes, even when the phones are ringing off the hook!).

We'd Love If You Bring:

• Experience with medical administrative support tasks.
• Proficiency using electronic health records (EHRs).
• Strong organizational skills that would make Marie Kondo proud.

What You'll Be Doing Daily:

• Welcoming patients like they're your favorite guest (because they are).
• Answering phones like a boss—courteously, professionally, and without panic. You can speak clearly, listen well, and even calm down that one stressed‑out caller.
• Scheduling appointments with ninja‑like accuracy.
• Collecting copays without making it awkward.
• Ensuring patient information is accurate (we take accurate billing very serious around here).
• Explaining insurance coverage and forms without sounding like a robot.
• Being the friendly bridge between patients and the care team.
• Being the glue that holds our front office together.

What You Must Bring to the Table:

• A high school diploma or equivalent and maybe some healthcare front desk experience.
• One year of customer service or receptionist experience (bonus if it's in a medical office).
• Strong communication skills and a calm, can‑do vibe.
• An eagle eye for details and the ability to keep your cool when things get busy.
• Comfort with computers, phones, and the occasional copier rebellion.
• A serious love for helping people—even on a Monday morning.

Perks of Joining Our Crew:

• Full-time, Monday–Friday gig (your weekends are yours). Occasional evening shifts to 7 pm (don't worry, no vampire shifts).
• Competitive pay, based on experience.
• Health, dental, disability, life and even pet insurance, generous PTO, flexible spending account retirement plan options, and other great benefits.
• A supportive, women-centered team who really care about what they do.
• You'll never be bored—we promise.