Receptionist & Team Member: Elevate Customer Experience

State Farm; Bellevue (WA); On-site; USD 35,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Salary plus commission/bonus

Growth potential

401k With Matching

Job summary

State Farm in Bellevue is looking for a Receptionist - State Farm Agent Team Member to support the agency in delivering top-notch customer service. The role involves establishing and maintaining customer relationships while ensuring a smooth operation of office activities.

The ideal candidate will have excellent communication skills and experience in customer service. This position offers a salary between $35,000 and $95,000 per year, along with benefits like paid time off and a 401k plan.

Qualifications

• Experience in managing customer service preferred.
• Experience in sales preferred.
• Able to coordinate and collaborate with others to achieve agency goals.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained to meet customer needs.

Skills

Excellent communication skills

Highly organized and detail-oriented

Experience in customer service

Proactive in problem-solving

Able to work in and manage a team environment

Experience in Windows computer applications

Able to succeed in a fast-paced environment

Education

Property and Casualty License

Life and Health License

Job description

State Farm in Bellevue is looking for a Receptionist - State Farm Agent Team Member to support the agency in delivering top-notch customer service. The role involves establishing and maintaining customer relationships while ensuring a smooth operation of office activities.

The ideal candidate will have excellent communication skills and experience in customer service. This position offers a salary between $35,000 and $95,000 per year, along with benefits like paid time off and a 401k plan.