Receptionist- Sun City

Coast Dental; Ruskin (FL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Coast Dental is seeking a Front Office professional at the Ruskin, FL site. This role supports the dental office at the front desk, combining patient interaction with basic paperwork under the Office Manager's direction.

The ideal candidate will have a High School education, strong customer service skills, and familiarity with dental software like EagleSoft. A full-time, on-site position offers routine office duties and collaborative teamwork.

Qualifikationen

• Basic clerical and administrative skills.
• Excellent customer service with professional phone etiquette.
• Strong organizational skills with ability to multi-task.

Aufgaben

• Exercise excellent customer service while interacting with patients over the phone and in person.
• Check in patients and complete registration under Office Manager guidance.
• Schedule patient appointments within operating standards.
• Confirm appointments two business days prior to visits.
• Verify insurance and link in EagleSoft; obtain pre-authorizations when required.
• Complete check-out by reviewing charts and ensuring accurate documentation.

Kenntnisse

Administrative skills

Customer service

Multi-tasking

Ausbildung

High School

Tools

EagleSoft

Microsoft Word

Microsoft Excel

Internet Explorer

Jobbeschreibung

Job Details

Job Location: FL Sun City - Ruskin, FL

Position Type: Front Office

Education Level: High School

Salary Range: Undisclosed

Job Shift: Full Time

Job Category: Admin - Clerical

Job Purpose:

Function as support for the dental office at the front desk. This position is a combination of patient interaction and basic paperwork administration under the direction of the Office Manager.

Duties and Responsibilities

• Exercise excellent customer service while interacting with patients both over the phone and in person.


• Check in all patients and complete patient registration under the direction of the Office Manager.


• Schedule patient appointments within operational standards.


• Confirm patient appointments two (2) business days prior to the patients' appointments.


• Complete insurance verifications two (2) business days prior to all (general and specialty) patients' visits to determine coverage and benefit limits and link insurance in EagleSoft, as directed by office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required.


• Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted.


• File patient charts on a daily basis.


• Participate in morning huddle, chart review and all routine office meetings as necessary.


• Participate in monthly checklist activities as assigned.


• Keep front desk area clean and neat.


• All other duties and responsibilities as assigned.

Additional Responsibilities

• Basic clerical and administrative skills.


• Excellent customer service skills with professional and courteous phone etiquette.


• Basic knowledge of insurance and dental terminology helpful.


• Working knowledge of Internet Explorer and Microsoft Word required knowledge of Microsoft Excel preferred.


• Experience with dental software such as EagleSoft preferred.


• Strong organizational skills with the ability to multi-task.

Qualifications

• Previous insurance and/or dental office experience preferred.


• Previous experience with orthodontic or other specialty practices preferred.