Receptionist-Student Affairs

Lanier Technical College; United States; On-site; USD 30,000 - 37,000; Full time

Job summary

Lanier Technical College in Hall County Campus seeks a Student Affairs Receptionist to provide front-desk support for the Admissions Office, including greeting visitors, answering calls, and data entry into Target X and Banner. The role also assists with admissions testing and general office duties.

The ideal candidate will have a high school diploma, proficiency with Microsoft Office, and strong written and verbal communication skills, plus experience in customer service.

Qualifications

• High school diploma or GED.
• Experience using Microsoft Office.
• Strong written and verbal communication skills.
• Experience working with the public in a customer service environment.

Responsibilities

• Operates a multi-line telephone to relay calls.
• Greets visitors and determines their business and directs to appropriate staff.
• Enters data into Target X and Banner from Admissions Office email.
• Enters data from forms and reports using Target X and Banner.
• Schedules and assists with admissions placement testing.
• Operates office machines and scans/archives documents.

Skills

Microsoft Office

Communication

Customer service

Data entry

Education

High school diploma or GED

Tools

Target X

Banner

Job description

Explore a World of Opportunity with the State of Georgia! We are the force that drives Georgia! Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens! Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!

Job Title: Receptionist-Student Affairs Agency: Lanier Technical College Job Requisition ID: JR0000006605 Shift: Day (United States of America) Compensation Details: LOW TO MID $30’S ANNUALLY, DEPENDING ON EDUCATION, EXPERIENCE AND QUALIFICATIONS

Job Description:

Lanier Technical College (www.laniertech.edu) – Hall campus; Gainesville, GA 30507 is conducting a search for the following full-time, FLSA non-exempt, benefits-eligible, salaried position. NOTE: A background check and employer/professional reference check are part of the selection process. Please contact Human Resources at 770-533-6903 or [e-mail] if any assistance/accommodation is needed in the application/interview process.

POSITION: STUDENT AFFAIRS RECEPTIONIST – Hall County Campus REPORTS TO: DIRECTOR OF ADMISSIONS SALARY RANGE: Low to Mid $30’s annually, depending on education, experience and qualifications DEADLINE: This position is available now

RESPONSIBILITIES:

The Student Affairs Receptionist is responsible for performing administrative and clerical duties in support of the Student Affairs Office at the Hall Campus. Major Duties:

• Operates a multi-line telephone in order to relay incoming and outgoing calls.
• Greets visitors and/or students and determines the nature of their business and provides appropriate information or refers to appropriate personnel.
• Answers questions and enters data into Target X and Banner from the Admissions Office email account.
• Enters data from forms, records and/or reports using Target X & BANNER software as assigned by Admissions Specialist.
• Schedules and helps with administration of admissions placement testing.
• Operates office machines and computers for the purpose of scanning and archiving documents, data entry and sorting mail.
• Other work-related duties as assigned by Supervisor.

MINIMUM QUALIFICATIONS:

• High school diploma or GED
• Experience in the use of Microsoft Office Suite
• Effective oral and written communication skills
• Experience working with the public in a customer service environment

COMPETENCIES:

• Knowledge of modern office practices and procedures
• Knowledge of modern office equipment
• Knowledge of customer service standards
• Knowledge of department and college policies and procedures
• Skill in the operation of computer and job-related software programs
• Effective oral and written communication skills
• Skilled in interpersonal relations and in dealing with the public

PREFERRED QUALIFICATIONS:

• Postsecondary training and education
• Previous work experience in a postsecondary educational setting
• Work experience using a student information system such as BANNER
• Work experience using a CRM system such as Target X
• Proficiency in speaking Spanish

PHYSICAL DEMANDS:

Work is typically performed in an office environment with intermittent sitting, standing, or walking in various settings. Will occasionally lift or move objects to a light to medium weight. Full range of hand and finger motion may be utilized for data entry purposes. Physical requirements also include the ability to sit for extended periods.

State of GA benefits include: A choice of retirement plans (Georgia State Employees’ Pension and Savings Plan or Teachers’ Retirement System), health and flexible benefits insurance options, sick leave and annual leave accruals (10 hours each monthly), and 13 state holidays.

As set forth in its student catalog, Lanier Technical College does not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law).

Title IX Coordinator: Nancy Beaver, 770-533-7000, [e-mail]
Section 504 Coordinator: Keyla Matthews, 770-533-7026, [e-mail]

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Lanier Technical College is a registered participant in the federal work authorization program commonly known as E-Verify.

Lanier Technical College Federally-Issued User ID: 46367 Date of Authorization: 3/28/2007

It is the obligation of Lanier Technical College to ensure orderly operation, to protect the rights of all members of the LTC community, to prohibit acts which materially and substantially interfere with legitimate educational objectives or interfere with the rights of others and to take disciplinary action where conduct adversely affects the College’s pursuit of its educational objectives. To this end, LTC complies with the Title II of Public Law 101-542, Crime Awareness and Campus Security Act – also known as the "Jeanne Cleary Act." The Act requires that the College make available the report of campus crime statistics for the previous fiscal year by October 1st each year. The most recent LTC Campus Safety and Security Report is available at www.laniertech.edu.

You may also request a paper copy from the Lanier Technical College Police Department located in the Breeden-Giles building on the Hall County Campus, 2535 Lanier Tech Drive, Gainesville, GA 30507.

Minimum Qualifications:

High school diploma or equivalent

Equal Employment Opportunity Employer The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.

Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.