Receptionist-Student Affairs

Lanier Technical College; Gainesville (GA); On-site; USD 30,000 - 36,000; Full time

Job summary

Lanier Technical College in Gainesville, GA, is seeking a Receptionist for the Student Affairs Office. The role handles multi-line calls, greets visitors, and routes inquiries, supporting admissions and testing processes.

The ideal candidate will have a high school diploma or GED, strong communication skills, and proficiency with Microsoft Office. Experience in a public service environment is preferred; bilingual in Spanish is a plus.

Qualifications

• High school diploma or GED required; proficient in Microsoft Office.
• Strong oral and written communication skills.
• Experience working with the public in a customer service setting.

Responsibilities

• Operates a multi-line telephone to relay calls.
• Greets visitors and determines the nature of their business; provides information.
• Enters data into Target X and Banner from Admissions Office emails.
• Enters data from forms using Target X & Banner as assigned.
• Schedules and assists with admissions placement testing.
• Operates office machines and archives documents; handles mail.

Skills

Microsoft Office

Oral & written communication

Public customer service

Multitask & data entry

Education

High school diploma or GED

Tools

Target X

Banner

CRM system (Target X)

Job description

Explore a World of Opportunity with the State of Georgia!We are the force that drives Georgia!Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!Job Title:Receptionist-Student AffairsAgency:Lanier Technical CollegeJob Requisition ID:JR0000006605Shift:Day (United States of America)Compensation Details:LOW TO MID $30’S ANNUALLY, DEPENDING ON EDUCATION, EXPERIENCE AND QUALIFICATIONSJob Description:Lanier Technical College ( www.laniertech.edu ) – Hall campus; Gainesville, GA 30507 is conducting a search for the following full-time, FLSA non-exempt, benefits-eligible, salaried position. NOTE: A background check and employer/professional reference check are part of the selection process. Please contact Human Resources at 770-533-6903 or [e-mail] if any assistance/accommodation is needed in the application/interview process.POSITION : STUDENT AFFAIRS RECEPTIONIST – Hall County CampusREPORTS TO: DIRECTOR OF ADMISSIONSSALARY RANGE: Low to Mid $30’s annually, depending on education, experience and qualificationsDEADLINE : This position is available nowRESPONSIBILITIES :The Student Affairs Receptionist is responsible for performing administrative and clerical duties in support of the Student Affairs Office at the Hall Campus.Major Duties:Operates a multi-line telephone in order to relay incoming and outgoing calls.Greets visitors and/or students and determines the nature of their business and provides appropriate information or refers to appropriate personnel.Answers questions and enters data into Target X and Banner from the Admissions Office email accountEnters data from forms, records and/or reports using Target X & BANNER software as assigned by Admissions Specialist.Schedules and helps with administration of admissions placement testing.Operates office machines and computers for the purpose of scanning and archiving documents, data entry and sorting mail.Other work-related duties as assigned by Supervisor.MINIMUM QUALIFICATIONS :High school diploma or GED;Experience in the use of Microsoft Office Suite;Effective oral and written communication skills;Experience working with the public in a customer service environment.COMPETENCIES:Knowledge of modern office practices and proceduresKnowledge of modern office equipmentKnowledge of customer service standardsKnowledge of department and college policies and proceduresSkill in the operation of computer and job-related software programsEffective oral and written communication skillsSkilled in interpersonal relations and in dealing with the publicPREFERRED QUALIFICATIONS (in addition to minimum qualifications & competencies):Postsecondary training and educationPrevious work experience in a postsecondary educational settingWork experience using a student information system such as BANNERWork experience using a CRM system such as Target XProficiency in speaking Spanish.PHYSICAL DEMANDS:Work is typically performed in an office environment with intermittent sitting, standing, or walking in various settings. Will occasionally lift or move objects to a light to medium weight. Full range of hand and finger motion may be utilized for data entry purposes. Physical requirements also include the ability to sit for extended periods.State of GA benefits include: A choice of retirement plans (Georgia State Employees’ Pension and Savings Plan or Teachers’ Retirement System), health and flexible benefits insurance options, sick leave and annual leave accruals (10 hours each monthly), and 13 state holidays.As set forth in its student catalog, Lanier Technical College does not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). The following person(s) has been designated to handle inquiries regarding the non-discrimination policies:Title IX Coordinator: Nancy Beaver, 770-533-7000, [e-mail] 504 Coordinator: Keyla Matthews, 770-533-7026, [e-mail]: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Lanier Technical College is a registered participant in the federal work authorization program commonly known as E-Verify. Lanier Technical College Federally-Issued User ID: 46367 Date of Authorization: 3/28/2007It is the obligation of Lanier Technical College to ensure orderly operation, to protect the rights of all members of the LTC community, to prohibit acts which materially and substantially interfere with legitimate educational objectives or interfere with the rights of others and to take disciplinary action where conduct adversely affects the College’s pursuit of its educational objectives. To this end, LTC complies with the Title II of Public Law 101-542, Crime Awareness and Campus Security Act – also known as the \"Jeanne Cleary Act.\" The Act requires that the College make available the report of campus crime statistics for the previous fiscal year by October 1st each year. The most recent LTC Campus Safety and Security Report is available at www.laniertech.edu. You may also request a paper copy from the Lanier Technical College Police Department located in the Breeden-Giles building on the Hall County Campus, 2535 Lanier Tech Drive, Gainesville, GA 30507.Minimum Qualifications:High school diploma or equivalentEqual Employment Opportunity EmployerThe State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.