Receptionist - Stevens Creek BMW

Sonic Automotive; Santa Clara (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Receptionist to be the welcoming face of their dealership. This role is vital for ensuring a positive customer experience by managing front desk operations and providing exceptional service. The ideal candidate will possess strong communication skills and a proactive attitude, contributing to a team-oriented environment. With a commitment to employee growth and development, this company offers competitive compensation and comprehensive training. If you're ready to elevate your career in the automotive industry, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Award-winning Training

Teamwork Recognition

Automotive Concierge Service

Qualifications

• 1+ year experience as a receptionist in a professional environment.
• Excellent interpersonal and communication skills are essential.

Responsibilities

• Manage the dealership's main phone line and direct calls.
• Welcome customers and assist with general inquiries.
• Keep the reception area organized and presentable.

Skills

Interpersonal Skills

Verbal Communication

Written Communication

Time Management

Customer Service

Education

High School Diploma

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Receptionist - Stevens Creek BMW in Santa Clara, CA at Sonic Automotive

Job Type: Customer Service

Experience: Associate

About

Stevens Creek BMW is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!

Compensation:

Pay is $20.00 per hour

The Receptionist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $20.00.

Schedule:

• FULL TIME
• 5 days a week / 2 days off
• Weekend availability required

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

Job Description

As a Receptionist, you will be the first point of contact for customers and visitors, providing a warm and welcoming atmosphere. This position plays a crucial role in creating a positive customer experience by offering exceptional customer service and efficiently managing the front desk operations.

Duties and Responsibilities:

• Manage the dealership's main phone line, answer incoming calls, and direct them to the appropriate department or personnel.
• Take messages accurately and relay them promptly to the intended recipient.
• Warmly welcome customers and visitors as they enter the dealership.
• Assist customers with general inquiries and direct them to the relevant department or team member for further assistance.
• Keep the reception area clean, organized, and well-presented at all times.
• Manage and distribute incoming mail and packages.
• Provide administrative support to various departments as needed.

Preferred:

• Will have at least 1-year of experience as a receptionist in a professional business environment.
• Will have excellent interpersonal, verbal and written communication skills.
• Must be a motivated self-starter able to work effectively with all departments with limited supervision.
• Must have intermediate computer skills in Microsoft Word, Outlook and Excel.
• Must be punctual, with solid time-management skills.

Required:

• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test and valid driver license.

It's time to make the most important move of your career. From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.