Receptionist - State Farm Agent Team Member Tappahannock - VA

State Farm Mutual Automobile Insurance Company; Virginia; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Free food & snacks

Opportunity for advancement

Job summary

Patrick Stone - State Farm Agent in Tappahannock, VA is seeking a Receptionist - State Farm Agent Team Member to join a leading insurance agency. The role focuses on greeting customers, managing calls and appointments, and maintaining accurate customer records to support a positive customer experience.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products while contributing to a collaborative team and growing within the industry.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Full Time in Tappahannock - VA

• Health insurance
• Opportunity for advancement
• 401(k)
• Bonus based on performance
• Free food & snacks

ROLE DESCRIPTION

Patrick Stone - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.