Receptionist - State Farm Agent Team Member plymouth

Amandarossinsurance; Plymouth (MI); Presencial; USD 45.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Signing bonus

Bonus based on performance

Opportunity for advancement

Paid time off

Descripción de la vacante

Amanda Ross State Farm in Plymouth, MI is seeking a full-time Receptionist to join a small team. You will greet clients, manage calls, schedule appointments, and help maintain customer records while supporting sales conversations in a friendly, organized environment.

The ideal candidate brings experience in receptionist or customer service roles, strong communication, and multitasking abilities. Health insurance, signing bonus, performance bonuses, opportunities for advancement, and paid time

Formación

• Experience in receptionist or customer service roles.
• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking skills.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsabilidades

• Greet customers warmly in person and over the phone and direct them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Conocimientos

Communication skills

Customer service

Organizational skills

Sales conversations

Interpersonal skills

Herramientas

Microsoft Office

CRM systems

Descripción del empleo

Full Time in plymouth

Replies within 24 hours

• Health insurance
• Signing bonus
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

Our agency opened in 2018, and our team of 4 works together to create a positive, supportive environment where both our customers and team members feel valued. As a second-generation State Farm agent, insurance has always been a part of my life, and I’m passionate about helping customers protect what matters most.
I attended Central Michigan University and am married with one child. When I'm not in the office, I enjoy spending time with friends and family and keeping up with my active child.
Giving back to our community is important to us. We participate in a back-to-school backpack drive, Thanksgiving events, local Chamber activities, and other community outreach opportunities throughout the year.
We offer PTO and strive to maintain a fun, encouraging workplace where teamwork and positivity are a priority. We're looking for someone who is outgoing, organized, driven, and brings a bubbly, positive attitude to the team. If you enjoy connecting with people, staying organized, and working in a supportive environment, we'd love to meet you.

ROLE DESCRIPTION
Amanda Ross State Farm

is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $45,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.