Receptionist - State Farm Agent Team Member Holt - MI

State Farm; Holt (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

David Bevins - State Farm Agent in Holt, MI is seeking a Receptionist - State Farm Agent Team Member to join a motivated office team. The role focuses on greeting clients, coordinating appointments, and maintaining records while supporting sales conversations and service excellence.

The ideal candidate is organized, client-focused, and eager to contribute to a collaborative work environment with growth opportunities and performance-based rewards.

Qualifications

• Experience as a receptionist or in customer service is required.
• Strong verbal and written communication abilities.
• Excellent organizational and multitasking skills.
• Comfortable engaging in sales conversations with customers.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and by phone and direct them to the right team.
• Schedule appointments and manage office communications.
• Handle inquiries and maintain accurate customer records.
• Discuss insurance options with prospects and current customers.
• Provide outstanding service and follow up on customer needs.

Skills

Receptionist experience

Customer service

Communication skills

Organizational skills

Sales conversations

Tools

Microsoft Office Suite

CRM systems

Job description

Full Time in Holt - MI

Replies within 24 hours

• Opportunity for advancement
• Paid time off
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in July 2020 and currently lead a team of 11. Before becoming an agent, I worked as a State Farm team member, giving me valuable firsthand experience in the industry before pursuing agency ownership.

I'm a proud Michigan State University graduate and parent of two children. Outside of work, I'm passionate about fitness and enjoy training for and competing in triathlons, which has helped shape my competitive mindset, discipline, and determination.

Our agency offers licensing reimbursement, hands-on coaching, professional development, and a strong commitment to work-life balance. We also enjoy regular team-building events and outings that give everyone an opportunity to connect, celebrate successes, and strengthen relationships outside of the daily routine.

We've built a great team environment where positivity, collaboration, and supporting one another are at the heart of what we do. We believe in working hard, continuously improving, and creating a workplace where people genuinely enjoy being part of the team.

I'm looking for someone who brings a strong personality, positive attitude, and a willingness to learn. The right person will be trustworthy, bright, coachable, and confident in their ability to connect with others. If you're motivated to grow, enjoy being part of a supportive team, and want to build a rewarding career in an agency that values its people, we'd love to meet you.

ROLE DESCRIPTION

David Bevins - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.