Receptionist - State Farm Agent Team Member

Steve VanElls - State Farm Agent; St. Johns (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Simple IRA

Bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Steve VanElls - State Farm Agent in Michigan is seeking a Receptionist to warmly greet customers, manage appointments, and support office communications. You will engage with clients to understand their needs and maintain accurate records.

The ideal candidate has experience in customer service, is highly organized, and comfortable discussing insurance options. Flexible scheduling and a collaborative team environment are offered.

Qualifications

• Experience in receptionist or customer service role.
• Good communication and interpersonal skills.
• Organized and able to multitask.
• Comfortable with sales conversations.
• Basic computer skills including MS Office and CRM.

Responsibilities

• Greet customers in person and on the phone and direct to team members.
• Schedule appointments and manage office communications.
• Maintain customer records and manage inquiries.
• Identify opportunities to offer insurance options through conversations.
• Provide excellent customer service and support administrative tasks.

Skills

Customer service

Phone etiquette

Organizational skills

Sales conversations

CRM familiarity

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

Overview:

Are you ready to join a dynamic team that's been making waves in the insurance industry since 2020? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Michigan - we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of six seasoned professionals, you'll have the chance to engage with clients within Michigan, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.

ROLE DESCRIPTION:

Steve VanElls - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.