Receptionist - State Farm Agent Team Member

Coveredbysal; York (York County); On-site; USD 31,684 - 48,216; Full time

Benefits offered by this job

401(k) matching

Donation matching

Opportunity for advancement

Paid time off

Training & development

Job summary

A reputable insurance agency is seeking a Receptionist - State Farm Agent Team Member in York County, PA. The role involves greeting customers, managing appointments, and providing excellent customer service while engaging in sales conversations. Ideal candidates will have previous receptionist experience, strong communication skills, and basic computer proficiency. This full-time position offers a compensation range of $23.00 - $35.00 per hour, with opportunities for career advancement and various benefits.

Qualifications

• Experience in a receptionist or customer service role is required.
• Strong communication and interpersonal skills are necessary.
• Must have organizational and multitasking abilities.
• Engagement in sales conversations is essential.
• Basic computer skills, including Microsoft Office and CRM, are needed.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent customer service and follow up with customers.
• Support team with various administrative tasks.

Skills

Previous experience in a receptionist or customer service role

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in York - PA

Benefits

• 401(k) matching
• Donation matching
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

Sal Castro - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $23.00 - $35.00 per hour.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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