Receptionist - State Farm Agent Team Member

FRANK CUSTABLE - State Farm Agent; Wheaton (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus

Parties

Salary

Flexible schedule

Free snacks

Advancement

PTO

Signing bonus

Training

Job summary

Frank Custable State Farm is seeking a receptionist/customer service representative to join our team in Wheaton, IL. You will greet customers, manage appointments, maintain records and assist in identifying insurance options.

Ideal candidates will be organized, detail-oriented, and capable of contributing to a positive workplace. This role offers growth within the insurance industry and a supportive team environment.

Qualifications

• Previous experience in receptionist or customer service
• Strong communication and interpersonal skills
• Organizational and multitasking abilities
• Comfortable with sales conversations
• Basic computer skills including Microsoft Office and CRM
• Property & casualty license preferred

Responsibilities

• Greet customers in person and over the phone, directing to team members
• Manage appointment scheduling and office communications
• Assist with inquiries and maintain customer records
• Engage with customers to identify insurance options
• Provide excellent customer service and follow up on needs
• Support the team with administrative tasks and projects

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Role Description

Frank Custable State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist/customer service representative.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Property & casualty licensed preferred