Receptionist - State Farm Agent Team Member

State Farm Agent; West Palm Beach (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in West Palm Beach is seeking a Receptionist to join our dedicated team. This role involves greeting customers, managing appointments, and providing exceptional service. The ideal candidate will have experience in customer service, strong communication skills, and be comfortable engaging in sales conversations.

We offer a competitive salary between $35,000 and $45,000 annually, along with numerous benefits including performance bonuses and flexible scheduling.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Bilingual (Spanish preferred)

Job description

About Our Agency

With 33 years of experience as a State Farm agent, I’ve built an office culture centered around teamwork and a true work‑family environment. We don’t just offer jobs—we provide careers with growth, training, and mentorship to help our team members succeed.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Cynthia D’Amico – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Bilingual Spanish preferred.

Compensation: $35,000.00 - $45,000.00 per year

About Our Agency (Mission)

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, College Planning, and Health Insurance.
• Our office is located in Western Lake Worth, Florida.
• I have been a State Farm agent since 1992.
• I am a second generation State Farm agent.

EEO Statement

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.