Receptionist - State Farm Agent Team Member

Pierregranger; Virginia Beach (VA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Opportunity for advancement

401(k) matching

Company parties

Competitive salary

Job summary

Pierre Granger - State Farm Agent in Virginia Beach is seeking a friendly Receptionist to greet customers, answer calls, schedule appointments, and support the team with administrative tasks.

You will play a key role in delivering excellent customer service, maintaining records, and identifying opportunities to offer insurance options, while learning about the industry.

This role offers growth potential through advancement and learning within the insurance field.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.

Responsibilities

• Greet customers in person and over the phone, directing them to the right team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Job description

Benefits:

• Opportunity for advancement
• 401(k) matching
• Company parties
• Competitive salary

ROLE DESCRIPTION:

Pierre Granger - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

If you thrive in a supportive role and are eager to learn and grow within the insurance industry.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.