Receptionist - State Farm Agent Team Member

State Farm Agent; Uniontown (Fayette County); On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

SIMPLE IRA

Paid time off

Wellness resources

Bonus based on performance

Competitive salary

Job summary

Nathan Ferguson State Farm is seeking a friendly receptionist to greet customers, manage calls, schedule appointments, and support office communications.

You will help maintain customer records, engage with clients about insurance options, and assist the team with administrative tasks while delivering excellent service.

Qualifications

• Experience as receptionist or in customer service.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and by phone and direct them to teammates.
• Manage appointment scheduling and office communications.
• Assist inquiries and maintain customer records.
• Engage with customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication skills

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Role Description

Nathan Ferguson State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.

Benefits

• SIMPLE IRA
• Paid time off
• Wellness resources
• Bonus based on performance
• Competitive salary

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation

$13.00 - $16.00 per hour

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. Our well-trained team uses state of the art technology to achieve outstanding results. We want to work alongside those who are equally committed to excellence and personal achievement.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.

Legal Notice

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.