Receptionist - State Farm Agent Team Member

Jasmin Arias - State Farm Agent; Town of Herkimer (NY); Sur place; USD 40 000 - 65 000; Plein temps

Avantages offerts par ce poste

Health insurance

Bonus based on performance

Opportunity for advancement

Paid time off

Résumé du poste

Jasmin Arias - State Farm Agent in Herkimer, NY is seeking a Receptionist - Team Member to greet customers, manage appointments, and handle inquiries. The role emphasizes customer service, data accuracy, and support for the insurance team in a fast-paced office environment.

The ideal candidate is organized, detail-oriented, and ready to engage customers in conversations about insurance options while maintaining records and supporting daily operations.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking skills; ability to handle multiple priorities.

Responsabilités

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Connaissances

Receptionist experience

Communication skills

Interpersonal skills

Organizational & multitasking

Sales conversations comfort

Basic computer skills (MS Office, CRM)

Outils

Microsoft Office

CRM systems

Description du poste

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:

Jasmin Arias - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $65,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Herkimer, NY and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position requires outbound calling including cold calls to potential customers. Can you do this? *

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none