Receptionist - State Farm Agent Team Member

David Steinbach - State Farm Agent; Naperville (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/s

Job summary

State Farm Agent in Naperville is seeking a Receptionist - State Farm Agent Team Member to join a fast-paced, customer-focused office. The role emphasizes value-based conversations and outstanding service to help the agency grow.

You will build relationships, handle inquiries about policies and billing, and support sales through team collaboration. A positive attitude, strong communication, and the ability to multi-task are essential.

Qualifications

• Excellent interpersonal and communication skills required.
• Experience with Windows and various computer applications.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.

Skills

Interpersonal skills

Communication

People-oriented

Organizational skills

Self-motivated

Detail oriented

Problem solving

Teamwork

Multitasking

Customer service

Tools

Windows

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Compensation: $30,000.00 - $40,000.00 per year

Do you want a career and not just a job?

Our team works hardto reach our goalstogether as a teamand have fun while we are doing it!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
• Our agency has received awards including: Ambassador Travel and Senior Vice President's Club

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.