Receptionist - State Farm Agent Team Member

Mark Hutchens - State Farm Agent; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Competitive salary

Free food & snacks

Job summary

Mark Hutchens - State Farm Agent is seeking a Receptionist to join the team. The role focuses on welcoming clients in person and by phone, managing appointments, and handling inquiries with a friendly, professional approach.

The ideal candidate is organized, detail-oriented, and comfortable discussing insurance options. You’ll support office communications and administrative tasks while helping maintain a positive customer experience.

Qualifications

• Experience in receptionist or customer service.
• Strong communication and interpersonal skills.
• Ability to multitask and manage schedules.

Responsibilities

• Greet customers warmly in person or by phone and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Discuss insurance options with prospective and existing customers.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

Organization

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Health insurance


• Paid time off


• Competitive salary


• Free food & snacks

ROLE DESCRIPTION:

Mark Hutchens - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers.

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.