Receptionist - State Farm Agent Team Member

Chris Semans - State Farm Agent; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Semans - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our client‑focused office. The ideal candidate is organized, detail‑oriented, and eager to learn about insurance products while delivering exceptional service.

Training and advancement opportunities are available to committed team members. Responsibilities include greeting clients in person and by phone, scheduling appointments, maintaining customer records, and supporting sales conversations to

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Simple IRA


• Licensing paid by agency


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ROLE DESCRIPTION:

Chris Semans - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry,

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.


• Provide excellent customer service and follow up on client needs.


• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.


• Excellent communication and interpersonal skills.


• Strong organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.