Receptionist - State Farm Agent Team Member

Camaran Simpson - State Farm Agent; Metropolis (IL); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Licensing paid by agency

Simple IRA

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Camaran Simpson - State Farm Agent is seeking a Receptionist to join our team. You will greet customers, manage scheduling, and handle inquiries with professionalism.

This role emphasizes organized, detail-oriented individuals who can engage in sales conversations and maintain customer records while supporting the office with administrative tasks. Training and development opportunities are available to help you grow within the team.

Qualifications

• Reception or customer service experience required.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with sales conversations.
• Proficient with MS Office and CRM systems.

Responsibilities

• Greet customers in person and by phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Reception experience

Customer service

Communication skills

Sales conversations

MS Office & CRM

Tools

CRM systems

MS Office

Job description

Benefits:

• Licensing Paid by Agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Camaran Simpson - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.