Receptionist - State Farm Agent Team Member

Todd Riggs; Toledo (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Todd Riggs - State Farm Agent is seeking a Receptionist to join our team, handling front-desk duties, scheduling, and customer records with a focus on friendly service.

The right candidate will be organized, customer-focused, and capable of discussing insurance options with clients, while contributing to a positive team culture and ongoing professional development.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our agency

I opened my agency in 2006 and currently lead a team of five. Before becoming a State Farm agent, I worked as a Vice President of Sales for a packaging company. After relocating seven times throughout my career, I was ready to put down roots and pursue a new opportunity. A neighbor who was a State Farm agent introduced me to the business, and the rest is history! I'm a proud Miami University of Ohio graduate and have been married for 32 years. My wife and I have six children, including three biological and three adopted children.

Our agency offers a Simple IRA retirement plan, licensing reimbursement, and very flexible scheduling to help support work-life balance. We believe in creating an environment where team members can build successful careers while still making time for what matters most outside of work.

We've built a great team atmosphere where coaching, encouragement, and having fun are important parts of our culture. I genuinely enjoy helping team members develop their skills, build confidence, and reach their full potential. We work together, support one another, and always strive to do what's right for our customers.

I'm looking for someone who is positive, organized, coachable, and brings a strong sense of urgency to their work. The right person will be comfortable with technology, enjoy having fun with the team, and genuinely care about helping others. Above all, I value people who have their hearts in the right place and are committed to doing the right thing for our customers. If you're eager to learn, motivated to grow, and want to be part of a supportive team that invests in your success, we'd love to meet you.

Role description

Todd Riggs - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.