Receptionist - State Farm Agent Team Member

Tom Bond - State Farm Agent; St. Louis (MO); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Tom Bond - State Farm Agent is seeking a Receptionist to warmly greet customers, manage front-desk communications, and keep customer records organized. You will engage with prospective and existing clients, helping to present insurance options and schedule follow-ups. This role supports a friendly team and delivers excellent service daily.

The position emphasizes organization, customer-first mindset, and ability to handle multiple tasks in a fast-paced environment at our Missouri office.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations and CRM use.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Simple IRA


• License reimbursement


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Opportunity for advancement


• Paid time off


• Training & development

ROLE DESCRIPTION

Tom Bond - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.


• Manage appointment scheduling and office communications.


• Assist in handling incoming inquiries and maintaining customer records.


• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.


• Provide excellent customer service and follow up on customers needs.


• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.


• Communication and interpersonal skills.


• Organizational and multitasking abilities.


• Comfortable with engaging in sales conversations.


• Basic computer skills, including Microsoft Office and CRM systems.