Receptionist - State Farm Agent Team Member

Hazlewood Agency; Spring Hill (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Hazlewood Agency in Spring Hill, TN is seeking a Receptionist - State Farm Agent Team Member to warmly greet customers, manage calls, schedule appointments, and maintain accurate records. This full-time role offers a flexible schedule, health insurance, and opportunities for advancement within a supportive team environment.

The ideal candidate is organized, detail-oriented, comfortable with basic sales conversations, and proficient with Microsoft Office and CRM systems.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Organized with multitasking capabilities.
• Willingness to engage in sales conversations.
• Proficient with Microsoft Office and CRM software.

Responsibilities

• Greet customers in person and on the phone and direct them to team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospects and customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication skills

Interpersonal skills

Organizational skills

Sales conversations

Customer service

Tools

CRM systems

Microsoft Office

Job description

Role Description

Josh Hazlewood - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Full Time in Spring Hill - TN

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

Josh Hazlewood - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.