Receptionist - State Farm Agent Team Member

State Farm Agent; Fairview Park (OH); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Signing bonus

Training & development

Job summary

State Farm Agent in Fairview Park, Ohio, is looking for a Receptionist to provide exceptional service and support the team. Key responsibilities include greeting customers, managing appointments, and handling inquiries while engaging with customers about insurance options.

The ideal candidate should possess strong communication and organizational skills, with previous experience in customer service or a receptionist role. Attractive benefits and a competitive salary are offered, with a compensation range of $25,000.00 - $40,000.00 per year.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office.

Responsibilities

• Greet customers warmly and manage appointment scheduling.
• Engage in conversations with prospective and existing customers.
• Support the team with various administrative tasks.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Customer service skills

Tools

Microsoft Office

CRM systems

Job description

Role Description

Christina Estes - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $25,000.00 - $40,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.