Receptionist - State Farm Agent Team Member

State Farm Agent; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent in Irving, TX is seeking a friendly Receptionist to join our close-knit team. You will greet customers, manage calls, schedule appointments, and support daily office operations.

The ideal candidate is organized, communicates clearly, and is comfortable discussing insurance options with customers. Prior receptionist or customer service experience is preferred, and training is provided.

Qualifications

• Previous receptionist or customer service experience is required.
• Excellent communication and interpersonal skills.
• Able to organize, multitask and manage busy front-desk duties.

Responsibilities

• Greet customers warmly in person and over the phone and direct them to the right team.
• Manage appointment scheduling and general office communications.
• Assist with inquiries and keep accurate customer records.
• Engage customers about insurance options where appropriate.
• Provide excellent service and follow up on customer needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

About Our Agency

I opened my agency in 2008 and currently lead a close-knit team of four. Before becoming an agent, I spent 10 years working in another State Farm agency, giving me a strong foundation and firsthand understanding of the business. Family is incredibly important to me, and I'm the proud parent of three children and grandparent of two.

Responsive recruiter

Responsive recruiter

Benefits

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2008 and currently lead a close-knit team of four. Before becoming an agent, I spent 10 years working in another State Farm agency, giving me a strong foundation and firsthand understanding of the business. Family is incredibly important to me, and I'm the proud parent of three children and grandparent of two.

Our agency offers paid time off, sick days, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in creating a supportive environment where our team can enjoy their work while building a rewarding career.

Our office is friendly, collaborative, and genuinely enjoys working together. I'm looking for someone who is a quick learner, works well with others, and will be a great addition to our close-knit team. If you're ready to learn, contribute, and grow with a supportive agency, we'd love to meet you.

Role Description

Sandi Brown - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $35,000.00 per year

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Irving, TX And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.