Receptionist - State Farm Agent Team Member

Tomfladd; San Antonio (TX); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Growth potential/Opportunity for advancement

Paid time off (vacation and personal/sick days)

Valuable career-building experience

Job summary

Tomfladd in San Antonio, Texas, is looking for a Receptionist - State Farm Agent Team Member to provide exceptional client experiences. You will enhance your career while resolving customer inquiries and coordinating with agency team members.

The role demands excellent communication skills and a proactive approach to problem-solving while assisting customers with their insurance needs. This position offers growth potential, paid time off, and valuable career-building experience.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer and anticipate their needs.
• Excellent communication skills to assist customers.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate customer service regarding insurance.
• Educate customers about insurance options through review processes.

Skills

Customer service skills

Excellent communication skills

Problem-solving

Job description

ROLE DESCRIPTION

As a Receptionist - State Farm Agent Team Member with Tom Fladd - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation: $30,000.00 per year