Receptionist - State Farm Agent Team Member

Pattonagency; Richmond (TX); On-site; USD 17,908 - 19,286; Part time

Benefits offered by this job

Competitive pay

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

A leading insurance agency in Richmond, TX is seeking a Receptionist to provide exceptional customer service. The ideal candidate is organized, detail-oriented, and capable of managing office communications while engaging with customers. This part-time role offers competitive pay and opportunities for advancement within the agency. Previous experience in customer service is preferred, and being bilingual in Spanish is a plus.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to organize and multitask effectively.
• Comfortable with engaging in sales conversations.
• Basic computer skills including Microsoft Office.
• Bilingual Spanish is highly preferred.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks.

Skills

Communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills

Bilingual Spanish

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Part Time in Richmond, TX

Compensation: $13.00 - $14.00 per hour

Benefits

• Competitive pay
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description

Kevin Patton – State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist – State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish highly preferred.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.