Receptionist - State Farm Agent Team Member

Richmondcityinsurance; Richmond (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Job summary

State Farm Agent is seeking a highly organized receptionist to join our Richmond, VA team. You will greet customers, manage appointments, and maintain records while identifying opportunities to offer insurance options.

The ideal candidate will excel in customer service, be coachable, and comfortable with sales conversations. We offer health insurance, 401(k), paid time off, and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable with sales conversations.
• Basic computer skills including MS Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Communication skills

Organization

Sales conversations

MS Office & CRM

Job description

Full Time in Richmond - VA

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2017 after beginning my State Farm career as a team member. I joined the industry shortly after college and eventually went through the Agent Aspirant Program, which gave me the experience and foundation to pursue agency ownership. I'm a proud Christopher Newport University alumnus, and outside of work, I enjoy spending time on the James River.
Giving back is important to our agency, and we stay involved through various local charities, nonprofit organizations, and community outreach efforts.
Our agency offers a 401(k), health stipend, professional development, and opportunities to pursue the Agent Aspirant Program for those interested in a path toward agency ownership. We also like to keep things fun with team-building events and promotions that recognize and reward our team.
We've created a positive environment where people are encouraged to learn, grow, and enjoy the team they work with. I'm looking for someone who brings a great attitude, is coachable, and genuinely enjoys connecting with people. If you're personable, eager to learn, and looking for an office that will support your professional growth, we'd love to meet you.

ROLE DESCRIPTION

Mike Rybinski - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $45,000.00 - $60,000.00 per year

Receptionist - State Farm Agent Team Member

Full Time in Richmond - VA

Responsive recruiter

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY

I opened my agency in 2017 after beginning my State Farm career as a team member. I joined the industry shortly after college and eventually went through the Agent Aspirant Program, which gave me the experience and foundation to pursue agency ownership. I'm a proud Christopher Newport University alumnus, and outside of work, I enjoy spending time on the James River.
Giving back is important to our agency, and we stay involved through various local charities, nonprofit organizations, and community outreach efforts.
Our agency offers a 401(k), health stipend, professional development, and opportunities to pursue the Agent Aspirant Program for those interested in a path toward agency ownership. We also like to keep things fun with team-building events and promotions that recognize and reward our team.
We've created a positive environment where people are encouraged to learn, grow, and enjoy the team they work with. I'm looking for someone who brings a great attitude, is coachable, and genuinely enjoys connecting with people. If you're personable, eager to learn, and looking for an office that will support your professional growth, we'd love to meet you.

ROLE DESCRIPTION

Mike Rybinski - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $45,000.00 - $60,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

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