Receptionist - State Farm Agent Team Member

Matt Breakey; Reynoldsburg (OH); Hybrid; USD 34,000 - 42,000; Full time

Benefits offered by this job

Hiring Bonus

Performance Bonus

Competitive Salary

Flexible Schedule

Advancement Opportunities

Paid Time Off

Training & Development

Job summary

Matt Breakey - State Farm Agent is seeking a Receptionist to join the team. The role focuses on welcoming customers, handling calls, scheduling, and basic client inquiries to support insurance services.

The ideal candidate is highly organized, detail-oriented, and contributes to a positive workplace. Prior receptionist or customer service experience is preferred, with opportunities for advancement.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone; direct to team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

Matt Breakey - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.