Receptionist - State Farm Agent Team Member

Talentify; Redmond (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Talentify in Redmond, OR, is seeking a friendly front desk receptionist to greet visitors, handle calls, and manage appointments. You will play a pivotal role in delivering welcoming service and supporting daily office operations.

The ideal candidate is organized, detail-oriented, comfortable with sales conversations, and proficient with Microsoft Office and CRM systems. Training and advancement opportunities are available as you grow in the insurance industry.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Highly organized with multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Reception

Customer service

Communication

Organization

Sales conversations

CRM

MS Office

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ROLE DESCRIPTION:

Our Family Owned Local Agency needs a warm and welcoming face at our front desk! If you have a gift for hospitality and making people feel welcomed, and if you want to be a part of team that is making waves, this could be the role for you!

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.