Receptionist - State Farm Agent Team Member

Jeff Johnson - State Farm Agent; Rapid City (SD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Profit sharing

Training & development

Job summary

Jeff Johnson - State Farm Agent is looking for a customer service team member in Rapid City, South Dakota. This role involves greeting customers, managing schedules, and assisting with customer inquiries. Ideal candidates should have experience in customer service, strong communication skills, and basic computer knowledge.

Join us to thrive in a supportive environment and contribute to our agency's success while enjoying benefits such as paid time off and profit sharing.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers to offer insurance options.
• Provide excellent customer service.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Paid time off
• Profit sharing
• Training & development

Role Description

Jeff Johnson - State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a customer service team member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.