Receptionist - State Farm Agent Team Member

Talentify; Pleasant Valley Township (IA); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Training provided

Part-time hours

Monday-Thursday schedule

Job summary

Gregg Hancock - State Farm Agent in Pleasant Valley Township, IA, is seeking a Receptionist - State Farm Agent Team Member to join our busy office. You will greet customers, answer calls, schedule appointments, process payments, and provide friendly front-desk support.

No insurance experience required; training will be provided. This part-time role offers a Monday-Thursday schedule with opportunities to develop customer service and office administration skills in a supportive team environment.

Qualifications

• Dependable and punctual.
• Clear and professional communication.
• Comfortable speaking with customers in person and by phone.
• Able to read and write effectively.
• Comfortable using computers, email and office technology.
• Organized and able to multitask.
• Positive attitude and willingness to learn.
• Team player and follow instructions.

Responsibilities

• Greet and assist customers in person and over the phone.
• Answer and route incoming calls.
• Schedule and confirm customer appointments.
• Assist customers with payments and general service needs.
• Complete basic data entry and update customer information.
• Scan, email, organize, and prepare documents as needed.
• Follow up with customers regarding appointments or requested information.
• Assist with walk-in customers and front-desk needs.
• Complete daily office organization and care tasks.
• Help maintain an organized and welcoming office environment.
• Provide general administrative support to the Agent and Office Manager.

Skills

Dependable

Clear communicator

Customer service

Reading/Writing

Tech-savvy

Organized

Positive attitude

Team player

Job description

ROLE DESCRIPTION

Gregg Hancock - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Position Overview

The Customer Service & Office Assistant will help support the daily operations of the office while providing friendly and professional service to customers.

You will work directly under the supervision of the Agent and Office Manager and assist with both customer-facing and administrative responsibilities.

Daily Responsibilities

• Greet and assist customers in person and over the phone
• Answer and route incoming phone calls
• Schedule and confirm customer appointments
• Assist customers with payments and general service needs
• Complete basic data entry and update customer information
• Scan, email, organize, and prepare documents as needed
• Follow up with customers regarding appointments or requested information
• Assist with walk-in customers and front-desk needs
• Complete daily office organization and care tasks
• Help maintain an organized and welcoming office environment
• Provide general administrative support to the Agent and Office Manager

Qualifications

We are looking for someone who:

• Is dependable and punctual
• Communicates clearly and professionally
• Is comfortable speaking with customers both in person and by phone
• Can read and write effectively
• Is comfortable using computers, email, and other office technology
• Is organized and able to multitask
• Has a positive attitude and willingness to learn
• Can follow instructions and work well as part of a team

Previous insurance experience is not required. Training will be provided for the duties associated with this position.

Who This Position May Be Great For

This role may be a great fit for:

• College students with daytime availability
• Someone returning to the workforce
• Someone looking for consistent part-time hours
• Someone interested in gaining customer service or office experience
• Someone who enjoys working with people in a professional environment

This position offers an opportunity to build valuable experience in customer service, office administration, communication, scheduling, and the insurance and financial services industry while working a consistent Monday-Thursday schedule.

Compensation: $15.00 per hour

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.