Receptionist - State Farm Agent Team Member

Jfdjr; Pennsylvania; On-site; USD 40,000 - 55,000; Full time

Job summary

Join a forward-thinking agency that has proudly served its community since 1983. As a Customer Relations Representative, you will play a crucial role in enhancing customer experiences and driving agency growth. This position offers an excellent opportunity to develop your career in a supportive, family-like atmosphere, where your contributions are valued. With a commitment to excellence and community involvement, this role not only allows you to grow professionally but also to make a meaningful impact in the lives of others. If you are sociable, sales-minded, and dedicated to customer service, this is the perfect opportunity for you.

Benefits

License Reimbursement

Salary Plus Commission

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Qualifications

• Experience in sales or managing client relationships preferred.
• Excellent communication skills and customer service dedication.

Responsibilities

• Establish and follow up on customer relationships.
• Provide prompt and accurate customer service.
• Promote long-lasting customer relations.

Skills

Sales Experience

Client Relationship Management

Communication Skills

Customer Service

Marketing Interest

Job description

Customer Relations Representative - State Farm Agent Team Member

Replies within 24 hours

• License Reimbursement
• Salary Plus Commission
• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

About Us

We’ve been proudly serving our community since 1983 and have no plans to slow down anytime soon. With decades of experience and a commitment to excellence, we’ve built a reputation for reliability and outstanding service. Our office manager has been with us for an incredible 38 years, and we are supported by a dedicated team of 3-4 professionals who make our success possible.

Our Culture

We take pride in fostering a supportive and engaging work environment. We’re not just a team; we’re a family. Beyond the office, we’re passionate about giving back, serving as active sponsors of our community and church initiatives.

Why Join Us?

With a history of excellence and a strong community presence, our agency offers a unique opportunity to grow your career in a supportive, family-like atmosphere. Join us and be part of a legacy of service and success!

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member for John Degirolamo - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Compensation: $40,000.00 - $55,000.00 per year

Note: State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Agents are responsible for employment decisions regarding their staff.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.