Receptionist - State Farm Agent Team Member

Sipesinsures; Pasadena (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Company parties

Advancement opportunities

Travel awards

Job summary

Steve Sipes - State Farm Agent is seeking a Receptionist to join our team in Pasadena, TX. You will greet customers, manage calls, schedule appointments, and maintain accurate client records while identifying opportunities to discuss insurance options.

We value friendly communication, organizational skills, and a proactive attitude. This role offers a competitive salary, PTO, training, and opportunities for advancement in a supportive community-focused office.

Qualifications

• Previous experience in receptionist or customer service roles.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable engaging in sales conversations and guiding customers to options.
• Proficient with basic computer tasks including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Customer service

Communication

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties

ROLE DESCRIPTION:

Steve Sipes - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

We offer PTO, retirement benefits, bonuses, and travel awards as part of our commitment to recognizing effort and supporting long-term growth. This is an environment where people work with purpose, support one another, and take pride in making a meaningful impact both inside the office and throughout the community.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.