Receptionist - State Farm Agent Team Member

Susan Collins - State Farm Agent; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Health insurance

Wellness resources

Job summary

Susan Collins - State Farm Agent in Orlando, Florida is looking for a dynamic Receptionist/Office Assistant. In this role, you'll greet customers, manage appointments, and assist with inquiries, ensuring exceptional customer service.

Our ideal candidate thrives in a supportive role, is detail-oriented, and eager to learn within the insurance industry. Join us to become a valued member of our team, and enjoy benefits like competitive salary and health insurance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales engagement

Basic computer skills (Microsoft Office, CRM)

Job description

Benefits

• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• Health insurance

Role Description

Susan Collins State Farm Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a motivated Receptionist/Office Assistant.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer’s needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.