Receptionist - State Farm Agent Team Member

Blake Burd - State Farm Agent; Creedmoor (NC); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Competitive salary

Job summary

Blake Burd - State Farm Agent is seeking a Receptionist / Administrative Assistant to join our team. The role focuses on greeting clients, managing schedules, and maintaining customer records within a supportive office environment.

The ideal candidate is organized, detail-oriented, and motivated to learn about insurance offerings while delivering excellent service. State Farm values growth, teamwork, and a positive workplace culture.

Qualifications

• Previous experience in a receptionist or customer service role is required.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations and guiding customers toward insurance options.

Responsibilities

• Greet customers in person and by phone, directing them to the right team members.
• Schedule appointments and manage office communications.
• Assist with customer inquiries and maintain records.
• Engage with prospects and existing customers to identify insurance opportunities.
• Provide outstanding service and follow up on customer needs.
• Support team with administrative tasks and projects.

Skills

Reception experience

Customer service

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary

ROLE DESCRIPTION: State Farm

State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist / Administrative Assistant.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.