Receptionist - State Farm Agent Team Member

Derrick Williams - State Farm Agent; Oak Park (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Bonus based on performance

Competitive salary

Job summary

Derrick Williams State Farm is seeking a dynamic Receptionist to warmly greet clients, manage appointments and support office operations.

You will engage in sales conversations, maintain accurate records, and contribute to a positive, growth-oriented environment. This role offers a flexible schedule and opportunities for advancement within the agency.

Ideal candidates are organized, detail-oriented and customer-focused, with strong communication and computer skills.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills and CRM systems.

Responsibilities

• Greet clients warmly, both in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications to ensure smooth operations.
• Assist with incoming inquiries and maintain accurate customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide outstanding customer service and proactively follow up on client needs.
• Support the team with various administrative tasks and special projects as needed.

Skills

Communication

Interpersonal skills

Organizational skills

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Hourly PLUS Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Derrick Williams State Farm is a leading insurance agency committed to delivering exceptional service to our clients. We are currently seeking a dynamic individual to join our team as Receptionist.

Our ideal candidate is highly organized, detail-oriented, and dedicated to fostering a positive and productive work environment. If you excel in a supportive role, enjoy learning, and are eager to grow within the insurance industry, we invite you to apply and become an integral part of our team.

Responsibilities

• Greet clients warmly, both in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications to ensure smooth operations.
• Assist with incoming inquiries and maintain accurate customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide outstanding customer service and proactively follow up on client needs.
• Support the team with various administrative tasks and special projects as needed.

Qualifications

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including proficiency in Microsoft Office and CRM systems.