Receptionist - State Farm Agent Team Member

James Reid - State Farm Agent; Rockville (MD); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hourly plus Commission

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

James Reid - State Farm Agent located in Rockville, Maryland, is seeking a Receptionist - State Farm Agent Team Member. The ideal candidate is organized, detail-oriented, and is committed to providing exceptional service. You will greet customers, manage appointments, handle inquiries, and support various administrative tasks across the team.

This role offers opportunities for growth in the insurance industry, emphasizing a friendly and productive work atmosphere. Join us and make an impact in our community!

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong organizational and multitasking abilities.
• Comfortable engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking

Sales engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Hourly plus Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

James Reid - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.