Receptionist - State Farm Agent Team Member

Lisa Beyer; Northville (MI); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Training & development

Flexible schedule

Job summary

State Farm agent office in Northville, MI is seeking a part-time Receptionist - Team Member. You will establish customer relationships and provide prompt, friendly service for insurance inquiries, policy changes, and billing questions.

Ideal candidates are outgoing, team-oriented and detail focused, with licenses obtainable for Property & Casualty and Life & Health. Training and development, plus flexible scheduling, are offered.

Qualifications

• Excellent communication skills in written, verbal and listening.
• Self-motivated with proactive approach to problems.
• Detail oriented with strong organizational skills.
• Dedicated to customer service and satisfaction.
• Ability to work effectively in a team environment.
• Ability to relate to customers in a friendly manner.
• Licenses: Property & Casualty and Life & Health obtainable.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for insurance inquiries, eligibility, coverages, policy changes, transfers, claims and billing."
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Teamwork

Interpersonal skills

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Receptionist - State Farm Agent Team Member

Part Time in Northville - MI

Benefits

• Training & development
• Flexible schedule

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $14.00 per hour

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