Receptionist - State Farm Agent Team Member

State Farm Agent; Northville (MI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Company parties

Dental insurance

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

An established insurance agency in Northville, Michigan, is seeking a dynamic individual for a customer service role. Responsibilities include greeting customers, managing schedules, and assisting in insurance sales. Qualifications include customer service experience and strong communication skills. The salary range is $50,000 - $65,000 annually. Join a motivated team committed to excellence and personal achievement, working together in a fun and stable environment.

Qualifications

• Experience in a receptionist or customer service role is mandatory.
• Strong communication and interpersonal skills are required.
• Must be organized and able to multitask effectively.
• Sales engagement skills are essential.
• Basic computer literacy, particularly in Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and communications effectively.
• Assist with incoming inquiries and maintain customer records.
• Engage customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support administrative tasks and special projects.

Skills

Previous experience in a receptionist or customer service role

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

Role Description

Debra Herndon - State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team.

Benefits

• Company parties
• Dental insurance
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Accepting for Future Openings***

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $50,000.00 - $65,000.00 per year

We're Hiring!

We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Northville, Michigan.
• Our office is open Monday through Friday, 9AM - 6PM and by appointment.
• I have been a State Farm agent since 2012.
• We currently have 4 team members at our agency.

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.