Receptionist - State Farm Agent Team Member

Orangecountyagency; Northern (KY); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Competitive salary

Job summary

Lelly Woo-Grimes - State Farm Agent is seeking a Receptionist to join the team in a hybrid US-based role. The position involves greeting customers, managing schedules, and handling inquiries to support a busy office.

The ideal candidate will be organized, detail-oriented, and eager to learn in the insurance industry, with opportunities for advancement and professional development. Compensation is $16.00 - $18.00 per hour.

Qualifications

• Previous experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

CRM systems

Microsoft Office

Job description

Full Time in Hybrid - US

• Opportunity for advancement

ROLE DESCRIPTION

Lelly Woo-Grimes - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Flexible work from home options available.

Compensation $16.00 - $18.00 per hour

Benefits

• Opportunity for advancement
• Training & development
• Competitive salary

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none