Receptionist - State Farm Agent Team Member

State Farm - Vinasco Insurance Agency Inc; Norcross (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

State Farm - Vinasco Insurance Agency Inc is seeking a Receptionist to join our team. You will provide friendly customer service, answer inquiries about insurance options, and support daily office operations with professionalism.

The ideal candidate is bilingual (Spanish), excels in communication, organization, and multitasking, and is motivated to grow with our agency. Schedule: M-F 8:15 am–5:00 pm; licensing opportunities are available.

Qualifications

• Must be bilingual (Spanish) and able to communicate clearly with customers.
• Strong written and verbal communication, highly organized and reliable.
• Willing to pursue insurance licenses and comply with licensing requirements.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance options.
• Educate customers using a needs-based approach on insurance products.
• Maintain a strong work ethic and commitment to success daily.

Skills

Excellent communication

Bilingual Spanish

People-oriented

Organizational skills

Self-motivated

Detail oriented

Customer service

Team player

Multi-tasking

Windows

Licensing readiness

Tools

Windows

Job description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Receptionist - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Bilingual - Spanish required
• Must be available to work the following schedule M-F 8:15 am to 5:00 pm
• Willing to attain insurance licenses

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.