Receptionist - State Farm Agent Team Member

Peter Huynh - State Farm Agent; Niles (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

Peter Huynh State Farm Agency in Illinois is seeking a full-time customer service representative. The role focuses on greeting customers, handling inquiries, scheduling, and maintaining records within a supportive team atmosphere.

Ideal candidates are organized, detail-oriented, and capable of engaging in sales conversations to offer insurance options. Proficiency with Microsoft Office and CRM tools is helpful, along with a friendly, professional demeanor.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills (Microsoft Office).

Responsibilities

• Greet customers in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Engage with customers to identify insurance options.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Customer service

Reception

Scheduling

CRM systems

Sales conversations

Office software

Job description

ROLE DESCRIPTION: Peter Huynh State Farm Agency

Peter Huynh State Farm Agency is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a full-time customer service representative. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.