Receptionist - State Farm Agent Team Member

Nicole Namy - State Farm Agent; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading insurance agency as a customer care receptionist, where you will create exceptional client experiences. This role involves resolving inquiries, coordinating with team members, and anticipating community needs, all while enhancing your career with growth opportunities.

Benefits

Growth potential / Opportunity for advancement

Insurance Licensing

Paid time off

Valuable career-building experience

Qualifications

• Dedicated to customer service.
• Excellent communication skills to assist customers.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Customer Service

Communication

Problem-Solving

Job description

As a customer care receptionist with our agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS :

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

BENEFITS :

• Growth potential / Opportunity for advancement within my office
• Insurance Licensing
• Paid time off (vacation and personal / sick days)
• Valuable career-building experience

Compensation : $18.00 - $30.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Bronx, NY and help customers with their insurance and financial services needs, including :

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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