Receptionist - State Farm Agent Team Member

Yama Ebrat - State Farm Agent; San Jose (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Yama Ebrat - State Farm Agent in San Jose, CA seeks a Receptionist to join their team. You will warmly greet customers, schedule appointments, and manage office communications in a friendly, supportive environment.

The role emphasizes organization, strong communication, and the ability to engage in sales conversations while maintaining accurate records and delivering excellent service.

Qualifications

• Experience in receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers in person and on the phone, directing them to appropriate team members.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintaining customer records.
• Engage with prospective and existing customers to identify insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with administrative tasks and projects.

Skills

Communication

Interpersonal skills

Organizational abilities

Multitasking

Sales conversations

Tools

Microsoft Office

CRM systems

Job description

Benefits

• Licensing paid by agency
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description

Yama Ebrat - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.