Receptionist - State Farm Agent Team Member

State Farm Agent; Mineral Wells (TX); On-site; USD 15,911 - 22,661; Full time

Job summary

A leading insurance agency in Texas is seeking a Receptionist - Team Member to provide exceptional customer service. Responsibilities include greeting clients, managing appointments, and assisting with inquiries about insurance options. Ideal candidates will have experience in customer service, strong communication skills, and basic computer proficiency. Compensation is $14.00 per hour, with opportunities to assist in various administrative tasks. Join our dedicated team and help customers manage their insurance needs.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational skills with the ability to multitask.
• Comfortable engaging in sales conversations.
• Basic computer skills, including familiarity with Microsoft Office and CRM tools.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist with incoming inquiries and maintain customer records.
• Engage with customers to identify insurance opportunities.
• Provide excellent customer service and follow up on needs.
• Support various administrative tasks and projects.

Skills

Customer service

Communication skills

Organizational abilities

Multitasking

Sales engagement

Tools

Microsoft Office

CRM systems

Job description

Role Description

April Martin - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $14.00 per hour

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Mineral Wells, TX And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.